Herr Yannick Goering
Chemin des Léchères 11
The EDMswiss team consists of a dozen people who worked, for the greater part, more than 15 to 25 years at AgieCharmilles and know most of the models in service since 1980. We are composed of 2 departments : - A technical department subdivided into 2 groups (workshop and clientele). The workshop group concentrates on machines refurbishment and the second visits clientele to assist our customers during breakdowns, putting the machines into service, maintenance, training, etc… - An administrative and sales departement also constitued of a customer support with a hotline and technicians to assist you in case of emergency. EDMswiss, it is also a worldwide partners network which can help you locally and in your language. Our activities : Workshop and refurbishment The refurbishment of our machines scrupulously follows a quality protocol according to the following stages : - A thorough and effective clean-up of the machine - A substitution of all damaged and out-of-service elements - A scrupulous maintenance as well as the replacement of consumables by original AgieCharmilles ones. - Corrections, updates and adjustments of 5 points : ERODE, POSITION, DIELECTRIC, CONTROL, CHANGER, WIRE - The substitution of the diskette reader by an USB one - Manufacturing (speed, pressures, injections, rethreading,…), geometry and positioning tests - A final control Preparation and transport : Machines are conscientiously prepared for the transport and we have a partner specialized in conditioning to complete our range of services. We shall be there to assist the load and binding on your truck. Transport and customs : On request, we can take care of the transport.We are working with well known transport groups and our forwarder is at your disposal to facilitate the customes procedures. Machines are sold to the export without VAT. Set-up and training : Depending on the machines installed at the customer’s, we propose a whole pallet of training. Note that our training are paid off by french training institutions. - Machine utilisation - Basic application course - Expert application course - CAD-CAM (GO2cam, Fikus) software course - Maintenance course Diagnosis / Repair / Maintenance : Benefit from the knowledge of qualified technicians to diagnose your machines. From emergency repair to strategic maintenance, EDMswiss answers your need with flexibility. Spare parts : Take advantage of the considerable spare parts stock, also for machines that are not in the AgieCharmilles catalog anymore. Options : EDMswiss also develops by constantly proposing new erosion machines applications. USB readers (installed on our machines), magnetic filters, GSM alarms, light towers, big reels kits, etc… Ask for a quote !!!